Which of the following is a suitable response for a client expressing distress?

Listening actively and empathetically is essential when a client expresses distress. This approach demonstrates care and understanding, which can foster trust and create a safe environment for the client. Active listening involves giving the client your full attention, acknowledging their feelings, and validating their experiences. By doing so, you allow the client to feel heard and supported, which can help alleviate their distress.

This supportive response encourages open communication and can lead to better outcomes as the client feels more comfortable sharing their thoughts and emotions. It also promotes a therapeutic relationship, which is crucial in direct care settings. In contrast, the other options fail to address the client's needs effectively or may even exacerbate their distress. Ignoring feelings invalidates the client, redirecting the conversation may come off as dismissive, and telling someone to calm down can feel patronizing and minimize their emotional experience.