What should you do when a client starts to fall?

When a client starts to fall, the most appropriate action is to attempt to lower the individual gently to the floor. This approach is crucial for several reasons. First, attempting to lower the client allows you to control the situation, reducing the risk of injury for both the client and yourself. By guiding them gently to the floor, you can help ensure that they land safely rather than experiencing a sudden and potentially harmful impact from a fall. This method also encourages a supportive and caring environment, which is essential in direct care settings.

In contrast to other options, stepping away quickly could expose the client to greater risk and potential injury, as they would be left without any support. Pushing the client to the side might cause further imbalance and could lead to a fall or injury. Catching a client who is falling can be dangerous, as it may result in injury for both the worker and the client, particularly if the client is heavier or if the worker is not in a strong position to support their weight. By gently lowering the client to the floor, you prioritize their safety and well-being above all.