In an emergency situation, what is the appropriate action for a DCW?

The appropriate action for a Direct Care Worker (DCW) in an emergency situation is to provide assistance until Emergency Medical Technicians (EMTs) arrive. This response is vital because a DCW's primary responsibility is to ensure the safety and well-being of their clients. In emergencies, every moment counts, and the immediate actions taken can significantly impact the outcome for the individual in distress.

Assisting may involve basic first aid measures, ensuring the individual is in a safe position, or providing comfort and reassurance until professional help arrives. This demonstrates the DCW’s role not only as a caregiver but as a critical first responder in a medical crisis, who can help stabilize the situation.

On the other hand, leaving the client alone jeopardizes their safety, as no one will be there to monitor their condition or provide necessary assistance. Calling family members for instructions might result in unnecessary delays, and ignoring the emergency completely is contrary to the ethical and professional responsibilities of a caregiver. Therefore, providing assistance until trained professionals can take over is the most responsible and life-affirming action in an emergency.